Privacy Policy: My Mentor Africa App and Website
Last Updated: 20 June 2023
Introduction:
Welcome to My Mentor Africa, a division of Dinnative Technologies (Pty) Ltd. We provide an online learning management platform that offers access to educational content and facilitates collaboration between instructors and students. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our services. We are committed to protecting your privacy and ensuring the security of your personal information. Please read this policy carefully to understand our practices regarding your data.
Information Collection:
We collect various types of information when you use our website, mobile applications, or other related services. The information we collect may include:
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Personal Information: To create an account with My Mentor Africa, a division of Dinnative Technologies (Pty) Ltd, we collect personal information such as your name, email address, phone number, occupation, skill interests, gender, race, ethnicity, government ID information, verification photo, age, date of birth, and account settings. This information is necessary for account creation and personalised learning experiences.
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Profile Information: You have the option to provide additional information in your profile, such as a photo, headline, biography, language, website link, and social media profiles. Please note that profile information may be publicly viewable by other users of the platform.
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Shared Content: When you interact with other users or share content on My Mentor Africa, a division of Dinnative Technologies (Pty) Ltd, such as posting reviews, asking or answering questions, sending messages, or uploading photos or other work, this content may be publicly viewable by other users depending on where it is posted.
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Educational Content Data: When you access educational content on our platform, we may collect data related to the courses, assignments, labs, workspaces, quizzes, and other educational materials you engage with. This includes your progress, completion status, purchases, subscriptions, certificates, and any exchanges with instructors or other students.
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Payment Information: If you make purchases or subscribe to our services, we collect certain payment data, such as your name, billing address, and payment details. We rely on secure third-party payment service providers to handle payment transactions, and we do not store sensitive cardholder data.
Use Of Information:
We use the information we collect for the following purposes:
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Provision of Services: We use your personal information to deliver and improve our services, including facilitating access to educational content, processing payments, and enhancing the functionality and user experience of our platform.
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Communication: We may use your contact information to communicate with you, respond to your inquiries, provide updates, and send important notifications regarding our services. We may also send you promotional emails or messages about new features, courses, or events, but you can opt out of these communications at any time.
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Personalization: We may use your personal information to personalize your learning experience, recommend relevant content, and tailor our services to your interests and preferences.
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Analytics and Research: We may analyze user behavior and engagement to improve our platform, develop new features, conduct research, and generate aggregated and anonymized statistical data.
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Security and Fraud Prevention: We take measures to ensure the security and integrity of our platform and protect against fraudulent activities, unauthorized access, and misuse of personal information.
Information Sharing:
We may share your personal information with the following entities:
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Affiliated Companies: We may share your information with affiliated companies, subsidiaries, or other entities owned or controlled by Dinnative Technologies (Pty) Ltd, for the purposes outlined in this Privacy Policy.
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Service Providers: We engage third-party service providers to assist us in delivering our services. These providers may have access to your personal information for the purpose of performing specific tasks on our behalf. They are obligated to handle your information securely and in accordance with applicable privacy laws.
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Business Transfers: In the event of a merger, acquisition, or other business transaction involving Dinnative Technologies (Pty) Ltd, the personal information we collect may be transferred as part of the transaction. We will notify you and obtain your consent if required by applicable laws.
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Legal Compliance and Protection: We may disclose your personal information if required by law, governmental request, court order, or legal process. We may also disclose your information to enforce our policies, protect our rights, privacy, safety, or property, or the rights, privacy, safety, or property of others.
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Third-Party Links and Services: Our services may contain links to third-party websites, applications, and services. These third parties may have their own privacy policies, and we recommend reviewing their practices before providing any personal information. We do not have control over the privacy practices or content of third-party services and disclaim any responsibility for their actions.
Security Measures:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet or storage method is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
Your Rights And Choices:
You have certain rights regarding your personal information. You may access, update, correct, or delete your account information by logging into your My Mentor Africa account or contacting our support team. You may also have the right to withdraw consent, object to certain processing, or request the deletion of your personal information, subject to applicable laws.
Children’s Privacy:
Our services are not intended for individuals under the age of 16. If we become aware that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information promptly. If you believe we have collected personal information from a child under 16, please contact us.
Changes To The Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels. We encourage you to review this policy periodically for the latest information on our privacy practices.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at legal@mymentorafrica.com or write to us at:
Dinnative Technologies (Pty) Ltd 41 Juta Street Braamfontein Johannesburg South Africa
